UK Car Superstore


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call now: 01629 814 000
mon - thur: 9am - 5.30pm, fri: 9am - 5pm sat: 9am - 12pm

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Frequently Asked Questions

 

Will I get the same warranty buying a new car from you as I would from my local main dealer?

Yes. All the vehicles we provide include full UK manufacturer’s warranty and full manufacturer’s assistance package. Any warranty work or routine servicing can be undertaken at your local main dealership.

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Can the car be delivered to my home or office?

As long as we have 5 working days notice, we can deliver the car to any address as long as it is located in the mainland UK. This can be a home address, friend’s address or place of work. For delivery to locations such as the Isle of Wight or the Channel Islands, the car would be delivered to the nearest mainland port.

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Where do the cars come from? Are they imports or UK cars

This is the most often asked question. All cars which are advertised and listed on our website are supplied by UK main dealers. They are exactly the same cars that you would find in your local showroom.

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I have never purchased a car over the internet, how does it work?

We make it as easy as possible for you to hire your new car from us. A bit too easy really! All you need to do is download either a business or personal proposal form from our website and submit it to us. Once we have that we can underwrite and order the car for you, then all you need to do is sit back and wait for the car to be delivered! The finance documentation and initial rental payment request will be sent to you on average about 5 working days before the car is ready to be delivered.

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Is buying over the internet safe?

Buying over the Internet is as safe as buying from your main dealer. We operate a complete 100% secure purchasing system with secure credit card facilities and we don’t keep any of your card details on file, all such information is shredded immediately after use. We never pass any of our customers’ details on to any third parties.

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Do you accept part exchange?

We will gladly accept part exchange on all our offers. If you require a valuation, simply send or phone all the details through to us. We do not need to see your current car, just an accurate and honest description will do. We will aim to be able to supply you with a quotation within 1 hour (during working hours). We always recommend that selling your car privately would be more financially beneficial to you. We even offer you the opportunity to sell your car privately even after the deal has been agreed.

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Will the car I buy off you be the same specification to the one I can buy from my local garage?

All the cars which we sell are UK Main dealer supplied. The cars are exactly as specified in the latest manufacturer’s brochure and are identical to the cars you can see at your local UK main dealer showroom.

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Can I add any factory fitted options or accessories to my new car?

On almost all of our offers you can request any choice of extras as found in the most up-to-date manufacturer’s brochure. Obviously depending on what extras you wish to add the monthly hire price for the car may be affected, please call us for a quote.

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List of cars for sale: